Microsoft investigating Groups and Outlook outage as customers report points
Microsoft mentioned it’s investigating points with a number of of its merchandise, together with Groups and Outlook.
The U.S. know-how large mentioned that customers might not be capable to entry a number of Microsoft 365 providers.
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“We have recognized a possible networking situation and are reviewing telemetry to find out the following troubleshooting steps,” the corporate mentioned.
Downdetector, a service the place folks can log issues and outages with web sites and apps, noticed a spike in customers reporting points with Microsoft merchandise, together with Outlook, Groups and the corporate’s cloud product Azure, at round 3 a.m. ET.
Microsoft mentioned that at round 7:05 UTC — 2:05 ET — prospects might “expertise points with networking connectivity, manifesting as community latency and/or timeouts when making an attempt to connect with Azure assets in a number of areas, in addition to different Microsoft providers.”
The corporate mentioned it’s investigating and “will share updates as quickly as extra is understood.”
The Microsoft outage comes simply hours after it reported better-than-expected earnings for the October-December quarter. However the firm noticed a slowdown in income from cloud computing merchandise, together with Azure, and gave gloomy steerage for the present quarter.