DOT is probing whether or not Southwest’s schedules had been ‘unrealistic’ throughout vacation meltdown
A Southwest Airways passenger jet lands at Chicago Halfway Worldwide Airport in Chicago, Illinois, on December 28, 2022.
Kamil Krzaczynski | AFP | Getty Photos
The Transportation Division mentioned Wednesday that it’s within the preliminary section of an investigation of Southwest Airways‘ vacation meltdown and whether or not the provider’s schedules was unrealistic.
Southwest has mentioned it canceled greater than 16,000 flights between Dec. 21 and Dec. 31 because it struggled to recuperate from extreme winter climate whereas executives mentioned they needed to cancel much more flights to regular the operation. The corporate and labor unions have pointed to outmoded scheduling platforms that weren’t designed to deal with the variety of flight modifications that occurred over that interval.
“DOT can be probing whether or not Southwest executives engaged in unrealistic scheduling of flights which below federal legislation is taken into account an unfair and misleading apply,” a DOT spokesperson mentioned. “DOT will leverage the total extent of its investigative and enforcement energy to make sure shoppers are protected and this course of will proceed to evolve because the Division learns extra.”
Transportation Secretary Pete Buttigieg has beforehand vowed to carry Southwest accountable for the disruptions, which left lots of of hundreds of vacationers stranded.
Southwest did not instantly remark. The provider is scheduled to report outcomes earlier than the market opens on Thursday.